Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. Use the resmon command to identify the processes that are causing your problem. Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Always remember to perform periodic backups, or at least to set restore points.

This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. The tool will also make a log named ( Addition.txt) Please attach that log to your reply.Best practices for resolving SpyHunter issuesĪ clean and tidy computer is the key requirement for avoiding problems with SpyHunter. It will make a log ( FRST.txt) in the same directory the tool is run. Make sure Addition.txt is checkmarked under 'Optional scans' When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) It is not malicious or infected in any way.īe aware FRST must be run from an account with Administrator status.ĭouble-click to run it. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system (32 bit or 64 bit).

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